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Stuckpixel

Post by mortified_penguin on Wed Apr 13, 2011 4:39 pm

Dear Sir or Madam,

Hello, I am mortified_penguin, owner and founder of the funnypics.forumotion.com forum. I would like to inquire as to why the members of my forum are being banned on your application, and to request that they be allowed to continue. There are several reasons why they should continue in this. The first is simply that it is beneficial to both of our interests, yours being the spread of the app, and mine being the spread of the forum. You see, every time someone joins the forum, they invite their friends as well. Since the forum is geared towards the app, the newly joined members nearly always buy your app to contribute to the commenting community. Thus, our forum is essentially making you money. Another reason is more in the interests of your users. You see, your app is great for viewing pictures, but it has a rather limited capacity for social interaction, and so many members do not have an opportunity to meet the other people as effectively as a forum could provide. Also, one other issue I would like to address is your banning method. Many of the people I have met have been banned for no reason at all, and many were banned for such minor things as an ill placed swear word. This is hurting you as much as your members. As you have no doubt noticed, your sales have dropped dramatically, no doubt partially due to your aggressive banning method. I would request that you be not so quick to ban, and that the ban be temporary. Also, please do not delete every comment by that user, instead, only delete the past day or so's worth of comments. This will help keep your sales up and your customers happy. Please consider all that I have suggested, and please be sure to reply if you wish to try and work something out. Thank you for taking your time to read this letter.

Sincerely,
mortified_penguin










We'll see where this takes us.

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Re: Stuckpixel

Post by undercover_walrus on Wed Apr 13, 2011 4:57 pm

I love your new signature.

Really brings out the troll in your eyes.

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Re: Stuckpixel

Post by Mouse on Wed Apr 13, 2011 4:58 pm

I hope that works and lol nice siggy mp.
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Re: Stuckpixel

Post by BMTH on Wed Apr 13, 2011 5:00 pm

It's worth a shot, but I really dout they will do anything

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Re: Stuckpixel

Post by mortified_penguin on Wed Apr 13, 2011 6:09 pm

If we all voice our opinions to them, maybe theyll listen.

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Re: Stuckpixel

Post by George on Wed Apr 13, 2011 6:15 pm

YA SHOW STUPID STUCKPIXEL
idc, i hate stuckpixel now.
undercover_walrus wrote:I love your new signature.

Really brings out the troll in your eyes.
I LOVE IT TOO!!

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Re: Stuckpixel

Post by Joe on Wed Apr 13, 2011 6:17 pm

i love this post also i didn't do anything on the app yet they banned me. i believe it was because there is some other user with the same username as me and they didn't know it was 2 people so they banned me along with the other person
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Re: Stuckpixel

Post by George on Wed Apr 13, 2011 6:21 pm

nah, they know if its you.. if you change your name, youre still banned. they track you through the credit card or something

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Re: Stuckpixel

Post by mortified_penguin on Wed Apr 13, 2011 9:39 pm

Hi mortified_penguin,

Thank you for taking the time to email us. Users of our app get their commenting privileges revoked for posting inappropriate comments, spamming or trolling other users. We are not specifically targeting members of your forum. Any user who has his/her comment privileges revoked is because of the user abusing our commenting system. Depending on the comments the user has posted, the user will have their comment privileges revoked permanently or temporarily suspended. Users who wish to inquire about why their commenting privileges have been revoked are free to email us and we will gladly explain the situation since we keep a record of all user comments.

We appreciate your efforts in creating a community for users of Funny Pics but unfortunately we currently do not allow users to advertise websites by posting links or URLs in comments. We have noticed that there are users who are posting links or URLs to your forum. If the user posts it once or twice, we try to remove those individual comments without revoking comment privileges. If the user continues to spam the URL then we have no choice but to revoke comment privileges for that user.

We are working on improving our comment system for the app and plan to have our own official forum in the near future. Until then, we hope that you continue to enjoy using Funny Pics.

-StuckPixel Team

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Re: Stuckpixel

Post by Wildcat Nation on Wed Apr 13, 2011 9:45 pm

Alex or cadise are both so much nicer then this person was
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Re: Stuckpixel

Post by George on Wed Apr 13, 2011 9:48 pm

WTF i didnt even do that much.

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Re: Stuckpixel

Post by mortified_penguin on Wed Apr 13, 2011 10:08 pm

Dear Sir or Madam,
I would like to start by thanking you for responding. I would also like to inform you that several of the members of my forum have complained to me about being banned for no reason. I cannot validate this myself, but they are reputable, and therefore I trust their word.

Also, I would like to request that we be allowed to advertise our forum without penalty on the app, as it is not harming you, but rather, bringing in more sales. I'm not sure how your company is structured, but if at all possible, I would be greatly obliged if you would pass this on to a superior for further review.

One more suggestion I would like to make is rather radical in itself: User run moderation. This would ensure that any spam and inappropriate comments are removed, but it would drastically cut down on the amount of time that your business spends moderating the app. I would be glad to explain further if this is something you wish to pursue, but if not, I understand as well.

I would like to thank you once again for your time.
Sincerely,
mortified_penguin

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Re: Stuckpixel

Post by George on Wed Apr 13, 2011 10:49 pm

i dont wanna be unbanned. for some reason i felt happy when they banned me. theyre too immature, most of the commenters are ignorant and stupid, i wanna pick off the good ones *cough* cyk0tek *cough* before they leave. i mean old commenters that just started like dan the sandbox man and the angry bagel.. its kinda sad that they just left.

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Re: Stuckpixel

Post by Ninja frog on Thu Apr 14, 2011 4:23 am

what email address do you use I emailed them a while back but Got no responce

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Re: Stuckpixel

Post by mortified_penguin on Thu Apr 14, 2011 10:18 am

Dear mortified_penguin,

We value all users who use our app and encourage them to interact and contribute to our app via comments and submitting images. We are always trying to improve the quality and content of our app. You may tell members of your forum to email us with the username(s) they used to post comments and we will gladly explain to them why they had their comment privileges revoked. We are open to resolving these issues and removing the suspensions on the users.

As for your request, unfortunately we cannot allow users to advertise their websites in our comment system. Regarding your suggestion, as we have mentioned before, we are working on improving our comment system and have submitted an update to the App Store. We hope that you and other users will appreciate the updates in the and continue to enjoy using Funny Pics.

-StuckPixel Team



My email is mortified.penguin01@gmail.com

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Re: Stuckpixel

Post by Ninja frog on Thu Apr 14, 2011 12:26 pm

no the stuckpixel email i just sent one but it may be the wrong address

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Re: Stuckpixel

Post by Balahs on Thu Apr 14, 2011 7:21 pm

Hey, mp, maybe you could ask them to add a link to the site in the "about section". it might not be a good as advertising, but im sure it will get us a few peeps!
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Re: Stuckpixel

Post by Mouse on Fri Apr 15, 2011 5:35 pm

Blahs wrote:Hey, mp, maybe you could ask them to add a link to the site in the "about section". it might not be a good as advertising, but im sure it will get us a few peeps!

if they'll do it.
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Re: Stuckpixel

Post by d013-< on Fri Apr 15, 2011 5:40 pm

will you please explain that the app's comment section is heavily trolled, and that the little yellow text has become a huge joke.
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Re: Stuckpixel

Post by Mouse on Fri Apr 15, 2011 5:42 pm

d013-< wrote:will you please explain that the app's comment section is heavily trolled, and that the little yellow text has become a huge joke.

No one's trolling me, right? I still don't have my iPod back yet. Sad
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Re: Stuckpixel

Post by d013-< on Fri Apr 15, 2011 5:45 pm

lemme check...
*gasps* OH SH--
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Re: Stuckpixel

Post by Mouse on Fri Apr 15, 2011 5:46 pm

d013-< wrote:lemme check...
*gasps*

O.O I am? Crying or Very sad
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Re: Stuckpixel

Post by d013-< on Fri Apr 15, 2011 5:46 pm

hold up its loading. Your being impatient,
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Re: Stuckpixel

Post by Mouse on Fri Apr 15, 2011 5:47 pm

d013-< wrote:hold up its loading. Your being impatient,

xD
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Re: Stuckpixel

Post by d013-< on Fri Apr 15, 2011 5:50 pm

there are certainly idiots on here but i dont see any posing as you.
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Re: Stuckpixel

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